Please read through our Terms & Conditions below
1. Appointment Cancellation Policy
Alter Me requires a minimum of 24-hour notice to cancel or reschedule an appointment. I understand that if I cancel or reschedule within 24 hours or do not arrive for any reason other than an emergency outside of my control, I will be charged a $30 fee for the appointment I had reserved unless otherwise discussed with the head designer. (Replying to your text reminder at the time it is sent to you, is considered enough notice to cancel an appointment.)
2. Payment Policy
We accept payments via Eftpos, Bank Transfer & Cash.
Full payment is required at the time of placing an alteration order unless Alter Me has discussed other arrangements at your consultation. No work will be started without payment. If Alter Me receives payment less than 5 days of my pick-up date Alter Me will reschedule my pick-up appointment.
Alter Me’s Dressmaking Service payment policy works in 50% deposits. First 50% will be paid prior to Alter Me taking measurements in order to start the pattern-making and mock-up process. If you're unable to pay the 50% deposit at your consultation but would like to get your measurements taken, a $30 fee will be charged. This amount will come off your total invoice. The remaining 50% will be due at your second fitting. I understand my garment won’t be completed unless the invoice has been paid in full.
If you require Alter Me to purchase fabrics on your behalf the amount will need to be paid prior to Alter Me making the purchase.
3. Service Cancellation Policy
Clothing Alterations Service -
Once Alter Me has received payment for your order, the order will be completed within your scheduled pick-up date. If you have a change of mind and your alteration is already completed there will be no refund given. If you have a change of mind and your alteration has not been started, Alter Me can choose to issue a part or full refund. The amount of time taken to pin the alterations will be considered when deciding to issue part or full refund.
With Alter Me’s extensive experience in clothing alterations, we carry out our work in a professional manner and at your fitting appointment will ensure you are comfortable with our pinning of your garment. We carry out the work as per the pinning, which you will approve before we proceed forward. If you have a change of mind after your garment is completed you will be charged for the extra alteration work.
Dressmaking Service -
Your design will be discussed in thorough detail at your consultation appointment before Alter Me proceeds forward to make the mock-up for the first fitting. If you have a change of mind about your design after the mock-up is made, you will be charged for the changes and for another mock-up to be made.
If you wish to stop your dressmaking journey after your mock-up is made the 50% deposit is non-refundable as we require the initial deposit to fund the pattern-making and mock-up.
If you plan on fluctuating with your body measurements it is your responsibility to liaise with Alter Me in advance so Alter Me can schedule your fittings accordingly. Once your garment is completed and you have fluctuated in body measurements, you will be charged for the required alterations to be made.
Once your custom garment is completed and you have a change of mind on a certain aspect of the design, you will be charged for the required alterations to be made.
4. Photo Rights Policy
Alter Me photographs all alteration and dressmaking work carried out so our audience can view the extensive work we achieve for our clients. We will utilise these photos on our website and social media to create awareness of our services. No client information will be revealed unless you have given Alter Me the permission.
At your fitting appointments Alter Me will take photos for a 'before and after' feature. These will be utilised on our website and social media to create awareness of our services. No client information will be revealed unless you have given us permission.
All custom garments are photographed and/or videoed for our records. These can be displayed on our website and social media to create awareness of our services. No client information will be revealed unless you have given us permission.
Any photos provided to Alter Me from yourself/friends/family members can be utilised for social media and marketing.
Alter Me requires a minimum of 24-hour notice to cancel or reschedule an appointment. I understand that if I cancel or reschedule within 24 hours or do not arrive for any reason other than an emergency outside of my control, I will be charged a $30 fee for the appointment I had reserved unless otherwise discussed with the head designer. (Replying to your text reminder at the time it is sent to you, is considered enough notice to cancel an appointment.)
2. Payment Policy
We accept payments via Eftpos, Bank Transfer & Cash.
Full payment is required at the time of placing an alteration order unless Alter Me has discussed other arrangements at your consultation. No work will be started without payment. If Alter Me receives payment less than 5 days of my pick-up date Alter Me will reschedule my pick-up appointment.
Alter Me’s Dressmaking Service payment policy works in 50% deposits. First 50% will be paid prior to Alter Me taking measurements in order to start the pattern-making and mock-up process. If you're unable to pay the 50% deposit at your consultation but would like to get your measurements taken, a $30 fee will be charged. This amount will come off your total invoice. The remaining 50% will be due at your second fitting. I understand my garment won’t be completed unless the invoice has been paid in full.
If you require Alter Me to purchase fabrics on your behalf the amount will need to be paid prior to Alter Me making the purchase.
3. Service Cancellation Policy
Clothing Alterations Service -
Once Alter Me has received payment for your order, the order will be completed within your scheduled pick-up date. If you have a change of mind and your alteration is already completed there will be no refund given. If you have a change of mind and your alteration has not been started, Alter Me can choose to issue a part or full refund. The amount of time taken to pin the alterations will be considered when deciding to issue part or full refund.
With Alter Me’s extensive experience in clothing alterations, we carry out our work in a professional manner and at your fitting appointment will ensure you are comfortable with our pinning of your garment. We carry out the work as per the pinning, which you will approve before we proceed forward. If you have a change of mind after your garment is completed you will be charged for the extra alteration work.
Dressmaking Service -
Your design will be discussed in thorough detail at your consultation appointment before Alter Me proceeds forward to make the mock-up for the first fitting. If you have a change of mind about your design after the mock-up is made, you will be charged for the changes and for another mock-up to be made.
If you wish to stop your dressmaking journey after your mock-up is made the 50% deposit is non-refundable as we require the initial deposit to fund the pattern-making and mock-up.
If you plan on fluctuating with your body measurements it is your responsibility to liaise with Alter Me in advance so Alter Me can schedule your fittings accordingly. Once your garment is completed and you have fluctuated in body measurements, you will be charged for the required alterations to be made.
Once your custom garment is completed and you have a change of mind on a certain aspect of the design, you will be charged for the required alterations to be made.
4. Photo Rights Policy
Alter Me photographs all alteration and dressmaking work carried out so our audience can view the extensive work we achieve for our clients. We will utilise these photos on our website and social media to create awareness of our services. No client information will be revealed unless you have given Alter Me the permission.
At your fitting appointments Alter Me will take photos for a 'before and after' feature. These will be utilised on our website and social media to create awareness of our services. No client information will be revealed unless you have given us permission.
All custom garments are photographed and/or videoed for our records. These can be displayed on our website and social media to create awareness of our services. No client information will be revealed unless you have given us permission.
Any photos provided to Alter Me from yourself/friends/family members can be utilised for social media and marketing.